This Privacy & Cookies Policy together with any other documents referred to on the website set out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By continuing to use our site or any of the functionalities displayed on it you are accepting and consenting to the practices described in this Policy.
- Data Protection
We comply with the principles of the General Data Protection Regulation (GDPR) when dealing with all data received from customers or visitors to our website.
- Information We May Collect From You
We may collect and process the following data about you:- Information you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you use the contact functionalities on our site, participate in any interactive services which we operate via our site or social media platforms. The information you give us may include without limitation your name, address, e-mail address and phone number.
- Information you give us by filling in forms on our site or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you use the contact functionalities on our site, participate in any interactive services which we operate via our site or social media platforms. The information you give us may include without limitation your name, address, e-mail address and phone number.
- Information We Collect About You
With regard to each of your visits to our site we may automatically collect the following information:- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
- What Your Data is Used For
We use data held about you in the following ways:- to provide you with information about topics you might be interested in
- to ensure that content from our site is presented in the most effective manner for you
- to improve our site to ensure that content is presented in the most effective manner for you
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our site safe and secure;
- Required Period
We only hold personal data for as long as necessary to provide you the information you need and occasional marketing updates. As a customer, you can at any time (and free of charge) request details of the data we hold relating to you – and you can also request any such data is amended or deleted.
- Backup & Data Storage
Back up and data storage is done locally. Email exchanges are protected by security measures by email providers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. We will use normal procedures and security features to try to prevent unauthorised access.
- Email Updates
We occasionally email website news and information updates to you. All emails sent by us will be clearly marked as originating from us. All such emails will also include clear instructions on how to unsubscribe from our email service and any future emails. Such instructions will either include a link to a page to unsubscribe or a valid email address to which you should reply, with “unsubscribe” as the email subject heading.
- Our Promise
We never sell rent or exchange mailing lists.
- Data Sharing With Partners
We do not share your information with our partners except to fulfil requests you have made (e.g sending a book). Otherwise, we will specifically seek and obtain your prior approval.
- Spam
In accordance with the Privacy and Electronic Communications (EC Directive) Regulations 2003, we never send bulk unsolicited emails, (popularly known as Spam) to email addresses.
- Cookies
Our website uses “cookies” to track use. Please note that these cookies do not contain or pass any personal, confidential or financial information or any other information that could be used to identify individual visitors or customers purchasing from our website. Please note that you are free to refuse cookies.
- Changes
Any changes we may make to this policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to this Policy.
- Contact Us
If you have any questions relating to our Privacy Policy, please email us at kathryn@kathrynsimpson.com or use our contact form.